![]() |
![]() |
![]() |
![]() |
||||

Cheating Tom
I had a client arrive and say, “My husband is cheating on me. He’s coming in tomorrow—I want you to screw up his haircut. I mean REALLY screw it up. He needs to be so embarrassed, he won’t go out.” YIKES!
Lori Roths
Knutson Changes for Hair
Whitehall, PA
BTC Facebook Fan
Mullet Makeover
It was wedding season, and a woman with an over-processed, bleached mullet came to get her hair done. She asked me to spiral curl the back with a very small iron. Apparently my iron wasn’t small enough; she called her husband halfway through and he arrived in 10 minutes with the tiniest iron I’ve ever seen! Just when I thought I was done, she pulled out some dollar store violet rosettes from her purse and asked me to put them in her hair. They were hideous, but I complied. It all worked out; she tipped me $30 and said she would tell her friends about me!
Tanya Marie Lazazzera
BTC Facebook Fan
What’s He “Up” To?
One day early on in my career, I had a male client walk in the salon. I had never seen him before, and my salon didn’t work by appointment, but he chose to wait until I was available to cut his hair. As I proceeded with the cut, I noticed a lot of movement…and as I looked down I saw his smock moving quite a bit near his crotch, and his face was a bit twisted. I immediately knew what he was “up” to, pun intended! I called him a dirty pig and walked out of the job! I was definitely scarred—when I decided to open my own salon a few years later, it catered to women exclusively.
Noelle Maria Spinosa
BTC Facebook Fan
Rough Patch
I had a client come in with some majorly broken hair. I went through the typical questions with her: “What kind of shampoo are you using? Are you flat ironing too much? Do you wear tight ponytails?” She finally fessed up: she and her new boy toy like the rough lovin’. I very politely told her to have him pull on something else.
Jamie Hubbard Grimsley
Edge Salon & Spa
Canton, OH
BTC Member Since 2012
Barefoot Betty
I had a new, first-time client in my chair. “You don’t mind if I take off my shoes do you?” she asked. Before I could say anything, she said, “Don’t worry, they don’t smell!” And by the time she finished that sentence, they were off her feet! Who does that? It was a definitely a “wow” moment!
Kris Halligan Sutton
BTC Facebook Fan
Missed a Spot!
When I do all-over color, I always section the hair in four quadrants and color the part lines and hairlines first. One day, I was working on one of my favorite clients, and we had a lot of catching up to do. We were talking, and when I rinsed out her color and began to section for her cut, I realized I didn’t color a whole quadrant in the back! Whoops! Of course, I didn’t let her leave until it was fixed, and she’s never let me forget it!
Andrea Barnett Day
Salon JB
St. Louis, MO
BTC Member Since 2006
A Hairy Situation
I was in my first week of cosmetology class and we were doing pedicures. My “client” was a fellow student who was really pretty, so I didn’t think twice about giving her a pedicure. But when she placed her foot in my face, I saw thick black hair growing out of the top of her foot—I almost died! But I wanted a good grade, so I continued as if it were normal. As I went along, I noticed some of the hair was now on my hands as I rubbed her hoof—and I started to lose it. I began sweating, and that’s when I reached for more lotion and saw the hair somehow got in the lotion! I slapped on a few coats of polish and got the hell out of there. I later told my teacher that after that, I could handle anything!
Angie Waters Collins
Iowa School of Beauty
Des Moines, IA
BTC Member Since 2009
Dripping Wet
While in beauty school, I was rolling a perm on an older lady. Since I was rolling the top of her head, I had the chair as low as possible. I went to spray the paper and the water began to drip down from her head to her neck and I said, “Oh my gosh, I’m so sorry—am I getting you wet down there?”
Jessica Taylor
BTC Facebook Fan
Cruisin’ for a Bruisin’
As I was combing-out a longtime color client, I noticed an odd, discolored area on her neck that I’d never seen before. I tried wiping it, thinking I was unusually messy with my color, but then I noticed it was below the surface. I asked her if my rubbing the area hurt. She said no and mentioned it wasn’t sensitive. Her darker skin color threw me off, but then I noticed it had a purple tint to it. I began to explain to her that it looked like a bruise. She said she had no idea what it could be. Then it hit me! With a blush and a smile, I quietly said, “Oh, it could be from your husband, nevermind.” It was totally a hickey!!
Erin Howard
BTC Member Since 2007
Special Service
We have a client who gets her hair blown-out every week. When the salon was packed, she walked in and yelled, “I’m here for my blow job!” We all busted out laughing; she is such a sweet woman and had no idea what she just said!
Jennie Walpole Hoffman
Asante Salon and Day Spa
Lebanon, TN
BTC Member Since 2006













