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Right Words Dear Darcy: My client lost her job and her husband. What do I say?—Awkward Dear Awkward: Concentrate on the issue at hand—her hair! Extend your sympathy, then steer the conversation to how your skills can help. A new, low-maintenance color strategy that will save her some money on retouches or a youthful haircut that will make a good impression at an interview will both make a difference now. (Stock up and SAVE on BTC t-shirts!) |
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