| Onward Dear Darcy: Several staffers just resigned. How do I keep up morale?—Moving On Dear Moving: Bump up the energy to keep enthusiasm high. Run promotions on services to introduce the new staff, and a referral contest to bring new guests into the salon. Whatever you do, do not act negatively, because people pick up on that. Be happy and positive even when you feel as though everything is falling apart. This is known in some circles as the “acting as if” tactic. Difficult, yes, but not impossible and ultimately, it could mean an exciting new start for your salon. (Purchase the new Joico JColor/JCutting DVDs and save $100!) |
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