well, if they are that cheap, they'll probably stop coming to you altogether.many clients believe that it is not neccessary to tip the owner, since theoretically he or she is getting 50 percent of all revenue that comes in the door.but i'm on your side! everyone should be tipped for services rendered,from the shampoo assistant to the colorist to the stylist.regardless of whether they are the owner or not.i just don't think raising prices just for the cheapies will help your cashflow in the long run!
i've noticed a decrease in my tips as people try to cut corners wherever they can,sadly.i've also noticed that when the prices increase, the first place it comes out is my tips, until the client adjusts over the next few visits.
you could raise your prices across the board and 'grandfather ' your long time clients, but trying to weed out just the non tippers is a little dicey.
i guess you'll have to keep it a secret that you own the place from now on!!!
that might work, and your nice people may just keep on tippin'.
In my salon, we don't have a price list. We have a service list. All of our prices are fit to the client. A woman who has very thin hair and takes 15 minutes to cut, is charged much less than a woman with thick hair who takes an hour. This is where a computer comes in handy because you can keep track of who you charge what.
Same with color, perms, blow drys... It also helps with not having to print a new price list every so often!
Tell the new clients that their price is X. You could always adjust on their next visit if they tip well, and tell them that since they came back, as a thank you their new price is XX.
I realize I am probably gonna get nailed here but..... I am a salon owner and while I agree with the you should tip the owner as well as the stylists.... actually the owner probably deserve it the most.
However... We get paid for what we do.. unlike other occupations that rely on tips we get paid for what we do and tipping should be the clients choice and we should not expect
Before I became a stylist there was a salon I loved to go to in Portland OR. They did not allow tipping, and would never accept one no matter what. There prices were already factored at what they deserved to be paid. It actually made it kind of nice to take that pressure off of what you should tip. They way I look at it is, I would rather someone not tip me than go to someone cheaper or better yet go to the drug store and get their own color. Times are difficult for many people right now we are lucky to have the clients, especially new referrals. The reason waitress' recieve tips is because they make $2.15 an hour not $50-100.
Raise you prices to twice as much and hopefully they wont come back! no but seriously raise your prices and explain that times are tough for you as well. I agree with you I think everyone deserves to be tipped. Alot of weeks I live off of my tips so believe me I understand! Good Luck!
Lily
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