Don't fret yet. There may be underlying reasons to why she walked out. If it was  9:03 and you don't have a history of running late with her then maybe it's not you that triggered the event.

What did the receptionist say to her? A snotty receptionist is a major turn off. And it was her responsibility to find out what was going on.

Did she get a phone call while waiting?

Maybe she was just run ragged that day.

You'll find out what was wrong, if it was your tardy 3 minutes, I would apologize just to save face and shrug it off. Try to be prepared more often in the future, and out front ready for your client. Can't undo it.

As far as the owner discussing your issues with the other girls I would like to point out that it is unproffesional for the owner to bad mouth any of her employees with other employees for any reason. She should practice proffesionalism if she wants to promote it.

Let it be for now. Don't let that event stress you into making a mistake elsewhere due to anxiety. Life goes on.....

AMirage

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thank you for your great advise. i really stress out when something is wrong i always have a great time with my costumers and i hate to make them upset or unconfortable.

the receptionist is really sweet and i dont know if she got a phone call. i feel really bad because she is a very nice lady.

you are absolutely right about being ready. i dont want to lose another costumer for that reason if thats why she left.

As far as my boss i was mad and hurt because i heard her. but youre right on tuesday when i go back to work ill pay attention to the clock. 

hello again i just really like your advise and like i said i will pay more attention.

im not a model employee but i can honestly say that i do try to be a good employee. i think my boss was more upset that the costumer walked out than the three minutes that i was late. we are required to be there 15min early and i was there the part where i messed up is when i didnt come to the front right away.